Kisvy customer care

IMPORTANT INFORMATION

Disclaimer

Please review the information below about product images, descriptions, styling guidance and use of the Kisvy website.

1. General information

The Kisvy website provides information about the brand, fashion products, styling ideas and designer services. Content is for general informational and inspiration purposes and is not a substitute for individual advice about garment fit, care, or suitability.

2. Product images and colours

We aim to present products accurately. Colours, textures and appearance may vary due to lighting, photography, screen settings, device displays and production differences. Please refer to the product description and ask us if you need clarification before ordering.

3. Product details and availability

Product descriptions, prices, availability and delivery estimates may be updated as collections change. A product shown online is not guaranteed to be available until the order is confirmed. Any material changes to an order will be communicated before acceptance or payment.

4. Styling and fit

Styling suggestions are subjective and are provided for inspiration. Fit can vary by body shape, fabric and garment construction. Review the size guide and garment measurements, and contact support if you need help selecting a size.

5. External links and services

The website may link to third-party services or social platforms. Kisvy does not control third-party websites and is not responsible for their content, availability or privacy practices.

6. Limitation and consumer rights

To the extent permitted by applicable law, Kisvy is not responsible for indirect loss arising from use of general website content. Nothing in this disclaimer excludes or limits liability or consumer rights that cannot lawfully be excluded or limited.

7. Contact

For questions about product information, website content or a specific order, contact [email protected].

Questions about this policy? Email [email protected] or create a support ticket.

Policy terms should be checked against the laws and fulfilment practices that apply to Kisvy's operating location and customer markets before the store accepts live orders.